Azelly Flowers: Frequently Asked Questions

General Flower Delivery

1. Do you offer same-day flower delivery in Gilbert, AZ?
Yes! Azelly provides reliable same-day flower delivery in Gilbert and surrounding areas. For same-day service, please place your order by 1PM MST to ensure timely delivery.

2. Which cities and neighborhoods do you deliver to?
We deliver throughout Gilbert, Chandler, Scottsdale, Phoenix, Queen Creek, and Paradise Valley, AZ. Just enter your address during checkout for confirmation.

3. Can I choose the exact time of my flower delivery?
While we strive to deliver orders promptly, specific time requests are subject to our delivery schedule and availability. Please include preferred time in your notes—we’ll do our best to accommodate.

Ordering & Customization

4. How can I order flowers online from Azelly?
Ordering is easy! Browse our selection on the website, add your favorite blooms to your cart, and follow the seamless checkout process. You can also order via phone at (833) 329-3559.

5. Can I request specific flowers or customize an arrangement?
Absolutely! You can specify your flower preferences during the order process. For complete customization, simply give us a call or email, and our skilled florists will handcraft your perfect bouquet.

6. What types of occasions do you create arrangements for?
Azelly creates designs for birthdays, anniversaries, sympathy/funerals, weddings, corporate events, holidays, and more. We also offer gift add-ons like chocolates and plush toys.

Local Trust & Service

7. Why should I choose Azelly over supermarkets or national chains?
As a local, community-focused florist, Azelly guarantees fresher, higher quality blooms than supermarkets. Our family-run team cares for each order personally, ensuring every delivery has that personal, heartfelt touch.

8.What are your business hours at Azelly?

At Azelly, we’re here to brighten your days and deliver beautiful flowers almost every day of the week. Our business hours are:

Sunday: We open a bit later for your weekend convenience, from 9:00 AM to 6:00 PM.
Monday through Saturday: We're here from 8:00 AM to 6:00 PM, ready to take your orders, design fresh arrangements, and answer any questions.

Feel free to place your order at any time during our business hours! Whether it’s a weekday or the weekend, our team is available to help you choose the perfect bouquet and make sure your flowers are delivered promptly and with care. If you have a special request or need a delivery outside of regular hours, just give us a call and we’ll do our best to accommodate you.

Customer Journey & Special Services

9. Can I include a personalized message or gift with my bouquet?
Yes! Add a greeting card or select from our range of thoughtful gift add-ons—including chocolates, plush toys, or even a bottle of wine—when you order.

10. What happens if I’m not satisfied with my order?
Your satisfaction is our priority. Contact us within 24 hours if there’s any issue with your flowers, and we’ll make it right—guaranteed.

11. Do you offer loyalty programs or customer perks?
Join the Azelly Rewards Program to earn points with every purchase and unlock exclusive member benefits and discounts.

Delivery Areas

Where does Azelly deliver flowers?
Azelly delivers throughout a wide range of Phoenix metro zip codes, including:

Gilbert: 85295, 85296, 85297, 85298, 85233, 85234
Queen Creek: 85142
Chandler: 85255, 85286, 85224, 85248, 85249, 85226
Mesa: 85212, 85209, 85206, 85208, 85207, 85205, 85215, 85213, 85204, 85203, 85201, 85210, 85202
Scottsdale: 85257, 85251, 85250, 85258, 85254, 85260, 85259, 85255, 85262, 85266
Tempe: 85284, 85283, 85282, 85281
Paradise Valley: 85253
Phoenix: 85016, 85018, 85044, 85048, 85045, 85042, 85041, 85240, 85034, 85008, 85003, 85004, 85007, 85009, 85014, 85012, 85013, 85015, 85021, 85020, 85028, 85254, 85023, 85022, 85032
San Tan Valley: 85144

If you’re unsure whether we deliver to your specific location, contact us and we’ll be happy to assist!

Local Connection & Community Support

12. What makes Azelly a trusted florist in the Gilbert community?
With over 300 5-star reviews, Azelly is known for going the extra mile, supporting schools, local hospitals, funeral homes, and senior living communities through our floral services.

13. Can you help with large events or weddings in Gilbert, AZ?
Yes! Our florists specialize in wedding and event designs, working closely with you for a truly personalized experience—from the consult to delivery and setup.

Voice Search-Ready Quick Answers

How do I send birthday flowers in Gilbert, AZ today?
Order online or call Azelly before 1PM for same-day delivery in Gilbert.
Where can I get custom sympathy flowers delivered near me?
Azelly specializes in personalized sympathy arrangements, with same-day delivery across Gilbert and the Phoenix metro area.