Frequently Asked Questions

1. What is your local delivery range?

We provide flower delivery services to Gilbert, Chandler, Scottsdale, Phoenix, Queen Creek AndParadise Valley, in Arizona.

2. Do you offer same-day delivery?

Yes, we provide same-day delivery services in Gilbert, Arizona, and nearby regions. To ensure prompt delivery, kindly place your order before 11 am MST.

3. Can I request specific flowers or arrangements?

Absolutely! Specify your flower preferences on our website, and our florists will create a custom arrangement tailored to your request.

4. Is it possible to customize an arrangement?

Absolutely, we offer customization options. To place a custom order, either call us directly or send an email to our team.

5. What are your operating hours?

Our store hours are: Monday t0 Friday: 9 am - 6 pm, Saturday: 10 am - 4 pm, Sunday: Off

6. Do you have a guarantee or return policy?

We stand behind the quality of our flowers and arrangements. If you're not fully satisfied, please contact us within 24 hours of receiving the order, and we will do our best to make it right.

7. Can I include a card or gift with my order?

Yes, you can add a personalized message or greeting card to your order.

8. How can I place an order?

You can place an order online through our website, by phone at (833) 329-3559

9. Do you offer discounts or special promotions?

From time to time, we offer special promotions and discounts. Please visit our website or follow us on social media to stay updated on our latest offers.

10. Are florist flowers better than supermarket flowers?

Yes, florist flowers are typically fresher and of higher quality compared to supermarket flowers. Florists take better care of their flowers and ensure they are kept in optimal conditions for freshness. So, it's generally recommended to buy or send flowers from a local florist for the best quality. I believe all the nearby flower shops aim to offer top-notch flowers. And we Azelly Flowers put in extra effort to ensure we provide the highest quality blooms.